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Frequently Asked Questions

Everything you need to know about our professional Christmas and seasonal light decoration services.

General Questions

Which cities do you serve?
We serve all 81 provinces of Turkey. Our team travels from our Istanbul Sancaktepe headquarters to every city for site surveys and installations.
What is your experience level?
We have been active in the light decoration industry since 2009 — 15+ years of experience with over 500 completed projects.
What types of venues do you decorate?
Shopping malls, hotels, restaurants, villas, private homes, municipal streets, bridges, squares, office buildings, and more.
Is blog content available in English?
Our blog is currently published in Turkish. For service information in English please browse our English service pages or contact us directly.

Pricing & Payment

How is pricing calculated?
Pricing is calculated based on the venue size, decoration scope, products used and installation complexity. We provide a detailed written quote after a free site survey.
Is there a minimum project size?
We accept all sizes from small residential projects to large commercial installations. Contact us and we will find the right solution for your budget.
What payment methods do you accept?
We accept bank transfer and corporate credit card payments. Payment terms are agreed in writing before work begins.
Is the site survey free?
Yes, site surveys are completely free of charge with no obligation.

Technical

What products do you use?
We use CE certified, IP65-IP67 rated LED products with a 2-year manufacturer warranty. All products meet European safety standards.
How much electricity do LED lights consume?
LED technology uses up to 80% less electricity than traditional incandescent bulbs, significantly reducing your operating costs.
Can decorations withstand rain and snow?
Yes. All our outdoor products carry at least IP65 protection against water, dust and weather. They work reliably in all Turkish climate conditions.
Is a power source required?
We connect to your existing electrical infrastructure. If needed, our licensed electricians prepare dedicated circuits. All connections comply with safety regulations.

Process

What is the installation process?
Site survey → design concept → written quote → contract → installation → testing → handover. End-of-season removal is included in the service.
How far in advance should I book?
For Christmas season (November–January) we recommend booking by September at the latest. For other seasonal events, 4–6 weeks notice is usually sufficient.
How long does installation take?
Depending on venue size, installations typically take 1–7 days. We schedule work to minimise disruption to your operations.
Do you remove the decorations afterwards?
Yes, end-of-season removal and storage are included in our full-service package.

Still Have Questions?

Contact us directly — we're available 24/7.

Yılbaşı ışık süsleme projesi

Projenizi Hayata Geçirelim

15 yıllık deneyim ve 500+ başarılı proje ile hizmetinizdeyiz. Ücretsiz keşif için hemen arayın.

0532 372 39 32